VDC Agro (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, including through our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and other contact details you provide when you register on our website, place an order, or contact us.
  • Payment Information: Credit card details, billing address, and transaction history when you make a purchase through our website or directly with us.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time spent on those pages.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process orders, deliver products, and provide customer support.
  • To Improve Our Offerings: To understand how our products and services are used, allowing us to improve and develop new products.
  • To Communicate: To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of these communications at any time.
  • To Process Payments: To securely process transactions and maintain transaction records.
  • To Enhance Security: To protect against fraud, unauthorized transactions, and other liabilities.

3. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies.
  • For Legal Reasons: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal information by contacting us directly.
  • Opt-Out: You can opt-out of receiving promotional emails by following the instructions in those emails or by contacting us.
  • Request Deletion: You can request that we delete your personal information, subject to certain legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.