INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture, unless otherwise stated. However, please note that slight differences in color or appearance may occur due to lighting or display settings. If you have any concerns, it's a good idea to check the product description or contact customer support for clarification.

Where can I view my sales receipt?

You can view your sales receipt in your email, your account's order history on the store's website or app, or contact customer support if needed.

How can I return an item?

To return an item, check the store's return policy, log in to your account (if applicable), request a return, package the item, and ship it back or take it to the store with your receipt.

 
 
Will you restock items indicated as “out of stock?”

Restocking of items labeled as "out of stock" depends on the store. Some items may be restocked, while others may be discontinued. It's best to check with customer service or sign up for notifications if available.

Where can I ship my order?

You can ship your order to any valid address, such as your home or work address, an alternate location, or a designated pickup location. Make sure to check the store's shipping options to confirm they deliver to your desired address.

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